Questions About Your Existing Mortgage

You must contact your subservicer to do any of the following:

  • Register Online
  • View Your Statement
  • Make a Payment
  • Confirm Receipt of Your Payment
  • Sign Up for Automatic Payments (ACH)
  • Check Your Escrow Balance
  • Manage Your Mortgage
  • Update Your Contact Information
  • Change Your Account Preferences
  • View Your 1098 Tax Form

If you have questions about one of the above items, please contact your
subservicer. Lakeview cannot directly answer these questions.

Lakeview Loan Servicing, LLC owns the mortgage servicing rights to your loan. We
contract with various sub- servicers to service loans on our behalf. These sub-servicers
process payments, manage the escrow, and provide customer service for your existing

If your loan has been recently transferred to Lakeview Loan Servicing, it can take up to
10 days for the transfer to be complete.

To make sure that your questions are addressed as quickly as possible, please contact
your subservicer directly if you have any questions or concerns about your payment.

Not sure who your subservicer is?

Call the 800 number on your monthly statement. The numbers on your statement are
associated with your subservicer, and will ensure that your question or concern is
addressed promptly.

Your Statement

Statements are sent by your subservicer, and contain information about your mortgage including your balance, due date, and account activity. If you have questions about your existing mortgage, please contact your subservicer directly. Lakeview will not be able to answer these questions.

Take a look at your statement to see which subservicer handles your loan:

If you see this logo:

Your subservicer is:

Lakeview Subservicing by LoanCare Logo

(800) 509-0183

M&T Bank Logo

M&T Bank
(800) 724-2224

Flagstar Bank Logo

Flagstar Bank
(800) 968-7700

Cenlar Bank Logo

(800) 223-6527

Arvest Logo

Arvest Central Mortgage Co.
(800) 366-2132

Mr. Cooper
(888) 480-2432

Northpointe Bank
(888) 672-5626

If you have any questions, please call the 800 number on your monthly statement to ensure that your needs are addressed promptly.